Debt Collection
Keeping your receivables as low as possible is crucial for your company’s liquidity and profitability. In addition to efficient invoicing and payment processes, this also requires a professional yet cost-effective receivables management, that can be flexibly adapted to your business volume. Benefit from Becano’s specialized expertise, state-of-the-art systems and legal compliance.
The scaling challenge
Effective receivables management requires specialized knowledge of legal options and a highly efficient, automated process. Creating the conditions for this usually involves a great deal of effort. This is even more so if your business is growing rapidly and the capacity for receivables management cannot be expanded to the required extent due to staff shortages or other limiting factors. The lack of scalability is then often accompanied by rising process costs, even though you would prefer to focus on your core business and your actual value creation.
Beating the beast with technology and automation
With Becano, you gain access to highly professional systems for monitoring and realizing receivables. Our services allow you to benefit from our standardized, legally compliant processes and our reporting tools. This gives you access to all the necessary key figures at any time, such as DSO (days sales outstanding), receivables turnover, proportion of overdue receivables, aging structure, or the status of installment payment agreements. In addition, Becano offers you access to future trends such as automation with the help of artificial intelligence in receivables management and dunning (e.g., in the context of automated risk assessment).
Our services:
Flexible modules for comprehensive receivables management covering the three phases, which are based on the chronological order-to-cash process.
Preventive receivables management
In what is known as preventive receivables management, we help you to ensure at an early stage that your bad debt losses are as low as possible and remain so. We achieve this by using online credit agency service providers (e.g. Schufa, Creditreform, Bürgel) and training your sales and customer service staff in the correct interpretation of the creditworthiness information received. Furthermore, on request, we work with you to develop scoring models that structure new customer relationships into risk classes, thus providing an automated basis for decision-making right from the start of the business relationship.
Operational receivables management
We structure operational receivables management into the following three process steps:
- Receivables settlement:
Everything related to posting incoming payments to the customer or debtor account in accounting. - Payment monitoring:
Tracking the due date of receivables and immediate notification when the due date is exceeded. - Dunning/customer communication:
The joint development of a suitable strategy for dunning, including customer
Reactive receivables management
As part of reactive receivables management, we initiate the collection process on your behalf and, if necessary, the court dunning procedure. If payment is still not made, we assist with the initiation of enforcement measures and with the preparation and registration of your claims in the event of insolvency proceedings against your customer.
Secure liquidity and reduce bad debt losses
Becano’s automated receivables management ensures faster and more reliable payment receipts, thereby securing your liquidity. At the same time, the risk of bad debt losses is reduced, which has a positive impact on your bottom line.
Flexibly scalable processes
The unlimited scalability of our services ensures targeted control of your process costs and a reduction in personnel risks (capacity expansion and reduction, fluctuation, vacation, illness, etc.).
Better bank rating
Becano’s receivables management reduces working capital requirements, thereby lowering equity and debt capital commitment and improving your bank rating.